Returns Policy

Returns Policy main image Returns Policy image
  • Returns or claims will not be accepted without prior authorisation, and only within 14 days of invoice date. Please call us on 1300 939 939 to obtain a Return Merchandise Authorisation (RMA) and arrange return shipping, or lodge an RMA request via your account page on our website

    • Only items returned unopened, in their original packaging and in a saleable condition will be accepted.

      • If goods are ordered in error, the return shipping charge will be at the purchaser's expense.

        • The value of returned items will be credited to the purchaser's account, to be used towards future purchases.  Full refunds will be available in the instance of major faults/defects.