About Us

Xcellent Dental World – X marks the spot for better quality, value and service!

Xcellent Dental World was established with the view to offering the Australian dental industry something different – Xcellent quality products, at Xcellent everyday low prices, supported by Xcellent service.  For too long Australian dentists have had to put up with high prices and bad service for their everyday products, or compromise on quality in the search for better value; now X marks the spot for a real alternative:

Xcellent quality

• Real world testing: We stand behind the products we sell because everything we sell is subjected to rigorous real-world testing before it makes it into our catalogue; if we won’t use it, we won’t sell it!
• Money back guarantee: We know the products will perform exactly as promised and offer a 100% money back guarantee if you’re not satisfied.
• Quality control: We deal directly with the manufacturer and insist on the highest standards of quality control at all stages.  We regularly visit our suppliers to monitor their operations and won’t accept anything less than the highest standards.

Xcellent value

• Everyday low pricing: We make it easy for you by offering great prices all year, so you can buy with confidence knowing that you are getting Xcellent value every day.  Also, unlike many other suppliers, all our prices include GST where applicable.
• Low overheads:  We run a lean operation, so you don’t have to pay for a fancy corporate office or a bloated bureaucracy.
• We won’t be beaten: We strive to offer the best everyday prices in the market; if you think you can get a better deal talk to us! 

Xcellent service

• Stock availability: Everyone knows how annoying it is to order something only to find out later it’s on backorder.  Unlike some suppliers, Xcellent Dental World receives regular monthly container shipments so we maintain our inventory and strive to fulfil 100% of orders first time, every time.
• We don’t pass the buck, we fix it: With a lean team committed to delivering outstanding service, if you have any problems or are not happy, just call us – the person you talk to will personally ensure that it’s fixed 100% to your satisfaction.
• We listen: Just as every patient is different, we know that every dental practice is different, so we listen to your needs and strive to deliver what you need, every time.